Domestic - Free shipping
All Australian orders are free and shipped via Australia Post Express which offers next business day delivery and 3-5 days for delivery to rural and remote areas. Novella Row endeavours to dispatch all orders within the same day received and once the order is dispatched you will receive a tracking number.
International - Flat rate $20 shipping
All International orders are $20AUD and shipped via Australia Post Pack and Track International which offers a 3-10 business day delivery depending on the destination. Novella Row endeavours to dispatch all orders within the same day received and once the order is dispatched you will receive a tracking number.
International shipping is free when you spend over $250AUD.
Novella Row is not responsible for any import charges, duties or taxes on international sales. If you reject a parcel due to unexpected customs and import charges, we reserve the right to withhold the cost of shipping your parcel both ways when we complete your refund. Please note that delivery times are an estimate only and Novella Row will not be liable for any reasonable or unavoidable delay in delivery. In some cases, packages can be delayed due to matters outside of our control. If you parcel is delayed, please email us and we get back to you as soon as we can.