NOVELLA ROW respects the privacy rights of its online visitors and recognises the importance of protecting the information collected about them. 


Collection of your personal information

Through our online service we will collect your personal information directly from you when you sign up to our mailing list or purchase from NOVELLA ROW. We will not disclose information about our customers, including names, postal addresses and telephone numbers, to any person or organisation. NOVELLA ROW will only provide your details to a third party (such as Mail Chimp) for the sole purpose of enabling NOVELLA ROW to communicate to you.

We may use your information so that we can send you emails from time to time, so that can keep you up to date with new pieces, news, sales and special offers. 
NOVELLA ROW collects personal information in several ways when you place an order.

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address so that we can process your order. 
If for any reason you are concerned that the personal information held by NOVELLA ROW is not correct, please contact us by email at and we will amend your personal details and your order's shipping/billing details.

You can remove your details from our mailing list by clicking on the unsubscribe button within the email.

The NOVELLA ROW facebook page is an optional service for our customers to stay informed about NOVELLA ROW news, product promotions and other special announcements. We will not share your email address or any details from your facebook account with any third-party without your explicit consent.

Securing your information is our main concern. We have created several safeguards to keep your information totally secure. The checkout process employs Secure Sockets Layer, (SSL) technology to insure your protection. Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside the boutique. NOVELLA ROW welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by sending an email to

By visiting you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.